For Nic, Bastard, Jeremy, Beth, etc, etc & etc.

To start with my apologies for not replying sooner. I've been out at job
interviews and haven't been back online to clearout my mail for a few days and
it gets massive if left that long. Now to get to the details.

The first thing that I should clarify is that I did not order directly but
went through a retailer, thats's why my name isn't on your list. This all
happened several months agoFrom the time that the order was placed until it
arrived was at least 4 weeks, possibly slightly longer. They were not GZ

miniatures and it was only for about 60-70 figures, just the initial
start for a new army I was building. The reason that I ordered through the
shop was that they had a one of your catalogues there, so I could see the
figures I was purchasing. (BTW whoevers doing you web site should get there
finger out.) Otherwise I probably would have gotten them from the first source
I found that suited what I wanted.

Another gamer also ordered from you through the shop and was waiting for a
month then eventually rang you up directly to ask what was going on. It turned
out that you had forgotten his order (it was small about twenty figures), you
apoligised and fixed it up straight away. When I asked about why the shop
owners hadn't checked on the order I was told that they were used to that sort
of delay, especially from small orders.

I plan long term for my purchases so the delay wasn't a big hassle to me at
the time. It was only when I made a purchase of an item that couldn't be

found in Australia from England and thought I'd add a few more items to make
it worthwhile that I found out how fast it could be. I had them inless than a
week. Recently joining the FT Mailing list and finding out that you have the
moulds so can make them up annoyed me enough to make a comment on it.
> From the lack of similer complaints and several supporting posts I'll

One other thing I'd like to find out as well that I've been told. Do you

sell your miniatures at a cheaper price direct than I can get them through the
shop at retail?

Buck